We hope to provide an excellent service to all patients and welcome constructive comments or feedback.
If you are not satisfied with any aspect of your care please speak to the Practice Manager.
In- House Complaints Procedure
We operate a formal, in-house complaints procedure to deal with any complaints regarding the service provided by either Doctors or other staff in the practice.
The procedure does not deal with legal liability or compensation matters, and, if the in-house procedure is not an appropriate form of investigation, you will be referred to the appropriate authority.
The complaints procedure details are available on request from the practice.