Practice closures due to staff training
The Practice will be closed on the following dates due to staff training:
Thursday 11 August from 12.00 noon. The Practice will re open on Friday 12 August at the usual time.
Thursday 13 August from 12.00 noon. The Practice will re open on Friday 14 August at the usual time.
If you require urgent medical advice during the closure please contact our out of hours service 111.
View your Medical Records Online
The Hedon Group Practice offer patients the opportunity to view areas of their medical records online using the system Patient Access.
If you would like to view your medical record, you will need to read our Information Leaflet (FAQ), and request a consent form at Reception. Please bring photo ID with you when submitting your consent form (e.g. a passport, driving licence).
Your medical record will be available for online viewing no later than 28 days from your request.
Please go to reception for more information and to request the Patient Access to Medical Records Consent form.
Friends and Family Test (FFT)
The FFT is a feedback tool which offers patients of NHS-funded services the opportunity to provide feedback about the care and treatment they have received.
The FFT tool combines a simple question, asking patients how likely they would be to recommend the service they have received to their friends and family; with at least one complementary follow-up question to enable patients to provide further detail about their experience.
To provide your feedback, please click on the "Friends and Family Test" link on the right navigation pane under the "Have your say" section OR ask at reception for a form.
On Line Appointment Booking now available
We now have a range of appointments that can be booked (or cancelled) on line. Please complete the necessary documentation available from reception.
To reduce the number of missed appointments we are now sending patients a text message containing their appointment details when a booking is made.
A further message will also be sent 48 hours before the appointment is due as a reminder.
All patients aged over 65 are eligible for a pneumonia vaccination. This is a single injection that provides lifelong protection. If you will be aged 65 or over on 31st March 2016 and have not been vaccinated, please book via reception.