Noticeboard

Patient Notice - If you require urgent medication when the practice is closed then please contact NHS 111

Patient Information

Patient Comms New Building

Please see patient letter regarding the move of our admin teams to new premises

Patient letter

Patient Newsletter

Welcome to our brand new patient newsletter. 

Patient Newsletter

Patient Flow Chart

Patient Flow Chart

Withernsea Patient Q&A

A number of written statements and questions were delivered to the practice after an event held at the Meridian Centre in Withernsea.  We would like to take the opportunity to thank those who took the time to raise their queries and share their concerns.  We have separated the feedback into themes and provided a response to each theme in the attached document.

There are some comments that relate to individual patient care which we cannot respond to in a public document as the patient could be identified and we would be likely to breach patient confidentiality.  Where a name/contact information was supplied, we will contact these patients individually to discuss their issues.  Where no name/contact info was provided, we have no way of reaching you so we would ask that you contact us direct so that we can investigate your concerns.  The easiest way to do this is via email to eryccg.feedback.holdernesshealth@nhs.net but you can also write to us at the surgery or contact us by phone.  Thank you.

Withernsea Patient Q&A

Open Letter to Patients

Please see our open letter to patients which we hope answers some questions and addresses various concerns as well as issues that have been raised in local and national media regarding GP practices.

Patient Letter 25th May 2021

Phone System Information

Phone System Info

Site Information

Site Services

Annual GP Survey

Have your say on the way your local GP services are working.
Around 2.4 million people, aged 16 and over, who are registered with a GP practice in England will receive an invitation to take part in Europe’s biggest patient experience survey in early January. GP practices have had to make changes in response to the COVID-19 pandemic, so it is more important than ever that we hear about the experiences of using local GP and primary healthcare services.
The invitations go out mostly by letter to a sample of people from each of the more than 6,500 GP practices in England. The survey team at NHS England and NHS Improvement will follow this up with a text message reminder (where a mobile number is recorded) alongside further paper questionnaires to encourage as high a response rate as possible.
Please do take the time to take part in the survey. It provides vital information to the NHS to identify what’s working well and what can be improved. It helps to identify inequalities in experience too, as the results can be analysed across different protected characteristics.
If you want to check out how your practice faired in last year’s survey, take a look at the survey website: https://gp-patient.co.uk/practices-search

Infection Prevention and Control Statement for Holderness Health

The partners and staff of Holderness Health take Infection prevention and control very seriously. 

In line with the Health and Social care act we aim to ensure the safety of patients and staff at all times.

If there is anything you feel you would like to discuss regarding infection prevention and control at Holderness Health, please send details for the attention of the practice Infection control team using the practice feedback mailbox.  Your message will be forwarded to the appropriate members of our team.

The email address to use is as follows eryccg.feedback.holdernesshealth@nhs.net (this link will open in a new window - popups must be allowed)

Thank you



 
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